Terms & Conditions

My EOI is operated by Laundro Group Pty Ltd (ABN 75 687 684 546) ("Laundro Group", "My EOI", "we", "us" or "our").

These Terms & Conditions ("Terms") govern access to and use of the My EOI website, applications and related services (together, the "Services").

My EOI is an Expression of Interest platform for sporting clubs, parents, guardians, players, coaches and authorised club personnel. The Services help clubs create and publish EOI forms, collect and review submissions, communicate with applicants and prepare for trials.

My EOI provides the technology platform. Each club remains responsible for its own EOI requirements, sporting programs, communications, player assessments, trials, safeguarding and selection decisions.

These Terms apply alongside our Privacy Policy, EOI Collection Notice, Acceptable Use Policy, any plan or checkout terms shown when a club subscribes, and any written agreement between My EOI and a club. For a Club, the Club Data Processing and Privacy Agreement supplements these Terms when an authorised representative expressly accepts it through onboarding or subscription, or when it is incorporated into another binding Club agreement. If a written club agreement expressly conflicts with these Terms, the written club agreement prevails to the extent of that conflict.

• Club means a sporting club or other organisation that creates, publishes, manages or receives an EOI through the Services.
• Club User means an owner, administrator, coach, staff member, volunteer or other person authorised to access the Services for a Club.
• Applicant means a player or other person whose information is included in an EOI, whether submitted by that person or by a parent, guardian or authorised representative.
• User means any person who accesses or uses the Services, including an Applicant, parent, guardian, Club User or visitor.
• Club Data means information, forms, instructions, communications and content submitted to or handled through the Services for a Club.
• Content means text, images, logos, documents, video links, messages, notes and other material uploaded, entered or made available through the Services.

By creating an account, starting a subscription, submitting an EOI, accepting these Terms through the Services or otherwise using the Services, you agree to these Terms.

If you use the Services for a Club or another organisation, you represent that you are authorised to accept these Terms and act on its behalf. The Club is responsible for the acts and omissions of its Club Users when using the Services.

If you do not have legal capacity to accept these Terms, a parent, guardian or other person legally authorised to act for you must accept them and supervise your use. If you do not agree to these Terms, you must not use the Services.

Some functions require an account. You must:

• provide accurate, complete and current account information;
• keep login details and authentication methods secure;
• not share an account with, or permit access by, an unauthorised person;
• use only the role and Club access granted to you; and
• promptly notify My EOI if you suspect unauthorised access, credential compromise or another security incident.

You are responsible for activity through your account to the extent caused by your acts or omissions. Clubs must promptly remove or update access when a Club User changes role, leaves the Club or no longer requires access.

My EOI may use platform administrators and support personnel to access accounts or Club workspaces where reasonably necessary to provide support, investigate security or compliance issues, maintain the Services or meet legal obligations. Such access is subject to applicable permissions, confidentiality and security controls.

Submitting an Expression of Interest through My EOI does not guarantee:

• selection for a trial, team, squad or program;
• an invitation, response or feedback from a Club;
• registration, membership or playing time; or
• any particular sporting, recruitment or selection outcome.

Each Club independently determines its eligibility criteria, reviews submissions and makes its own sporting, trial, assessment and selection decisions. Unless expressly stated otherwise, My EOI does not assess Applicants or make selection decisions for Clubs.

An EOI is not a contract with a Club and does not replace any registration, membership, competition or participation terms required by the Club or a sporting body.

Each Club must:

• ensure its EOI forms, public listings, program details, eligibility rules and communications are accurate, lawful and not misleading;
• collect only information reasonably necessary for its stated EOI, trial, recruitment or player-management purpose;
• manage Club Users, roles and access permissions and ensure access is removed when no longer required;
• use Club Data only for authorised and lawful Club purposes and not sell, disclose or repurpose it incompatibly;
• provide any Club-specific privacy notice, participation terms, consent wording and safeguarding information required for its activities;
• obtain and record appropriate authority or consent for junior Applicants, sensitive information, images and media where required;
• respond appropriately to Applicants, parents and guardians, including requests concerning Club-controlled data;
• comply with applicable privacy, child-safety, anti-discrimination, consumer, sporting and recordkeeping laws and policies; and
• maintain appropriate procedures for player assessment, complaints, selection and safeguarding.

A Club must not instruct My EOI or use the Services to collect or process information in a way that is unnecessary, excessive, unlawful, misleading or unrelated to a disclosed Club purpose.

Applicants, parents, guardians and representatives must:

• provide information that is accurate, current and not misleading;
• submit personal information and Content only where authorised to do so;
• not impersonate another person or misrepresent their authority or relationship to an Applicant;
• review the relevant Club's form, privacy notice, eligibility criteria and participation terms; and
• promptly update or correct material information where the Services allow.

Where an Applicant is under 18 or cannot provide informed consent, the submitter must be the Applicant's parent or legal guardian, or another person who has lawful authority and any consent required by the relevant Club and applicable law. A Club may establish additional age-appropriate arrangements, but those arrangements must comply with law and the Club's safeguarding obligations.

If a person submits information about another individual, they must ensure that individual has received any required privacy notice and that the submitter has authority to provide the information.

Personal information is handled as described in the Privacy Policy and any collection notice shown when information is collected.

For Club Data used for a Club's EOI, recruitment, trial, assessment and communication purposes, the Club generally determines why the information is required, which fields are collected, who within the Club may access it and how the Club uses it. My EOI generally provides the Services and processes that Club Data on the Club's behalf and instructions.

My EOI separately determines how personal information is handled for its own legitimate platform purposes, including account administration, authentication, billing, support, service security, fraud and misuse prevention, audit logging, legal compliance, service performance and My EOI's own communications and analytics.

A Club and My EOI may therefore each have privacy obligations for the same information in relation to different activities. Users do not become legal data controllers merely because they provide or manage their own information.

If My EOI and a Club enter into the Club Data Processing and Privacy Agreement or another data-sharing agreement, that agreement supplements these Terms and prevails for the specific data-handling obligations it covers.

Clubs must avoid requesting health information, identity documents, child-safety information or other sensitive information unless it is reasonably necessary, lawful and accompanied by an appropriate notice and consent or other legal authority.

Users should not upload medical records, passports, government identifiers or other highly sensitive documents unless the relevant Club has clearly requested them through an authorised form and explained why they are needed.

My EOI is not an emergency, medical, child-protection or safeguarding reporting service. If a person is in immediate danger, contact emergency services. Concerns about a Club's safeguarding conduct should also be raised through the Club's or relevant sporting body's safeguarding process.

Content submitted through the Services may include:

• Club logos
• Player profile images
• Images submitted as part of an EOI or player profile
• Screenshots or attachments submitted for support
• Documents
• Video links or other player-related media
• Messages and notes
• Other files or content provided by users or clubs

You retain any rights you hold in your Content. You grant My EOI a non-exclusive, worldwide, royalty-free licence to host, copy, transmit, format, display and otherwise use that Content only as reasonably necessary to provide, secure, support and maintain the Services, comply with law and carry out the purposes described in our Privacy Policy. This licence lasts only for as long as reasonably required for those purposes, subject to backups, audit records and legal retention obligations.

You must have all rights, permissions and consents required to submit the Content and allow the uses described above. Where Content identifies or depicts a child, the uploader and relevant Club are responsible for obtaining appropriate parent or guardian authority and respecting any withdrawal or limitation of that authority.

My EOI may remove or restrict Content where reasonably necessary to address an alleged rights infringement, safety concern, legal requirement or breach of these Terms.

Clubs may use the Services to send messages or notes concerning EOIs, programs, review progress, requests for information, trials and related Club activities.

My EOI may send service communications needed to administer accounts, security, billing, submissions and platform changes. Marketing communications are handled in accordance with the Privacy Policy and applicable law, and may be opted out of using the method provided.

Messages, notes, decisions and replies may be stored for workflow, support, security, accountability and audit purposes. Club Users must keep internal notes professional, relevant, accurate and appropriately restricted.

You must use the Services lawfully, safely and in accordance with the My EOI Acceptable Use Policy.

You must not:

• submit false, misleading, discriminatory, abusive, unlawful or harmful information or Content;
• access or attempt to access another account, Club workspace or information without authority;
• circumvent permissions, authentication, security controls, usage limits or billing controls;
• probe, scan, scrape, reverse-engineer or interfere with the Services except to the extent a restriction is prohibited by law;
• introduce malicious code or use the Services to harass, exploit or endanger another person;
• send spam or use Club Data for unrelated advertising, profiling or sale; or
• use automated systems in a way that materially degrades, overloads or misuses the Services.

Parents, guardians and players may submit EOIs without a My EOI subscription fee. A Club subscription is required for paid Club features unless My EOI has approved a waiver, promotion or other written arrangement.

The currently advertised standard Club plan includes a 15-day free trial followed by a subscription of AUD $49.95 per month per Club. The price, billing interval, included features, trial eligibility and any taxes applicable to a particular purchase will be displayed on the pricing or checkout page before the Club subscribes. The checkout terms accepted by the Club form part of these Terms.

Free trials are generally available once per Club unless My EOI agrees otherwise. My EOI may refuse or withdraw a trial where it reasonably believes there is duplication, fraud or misuse. Unless cancelled before the trial ends, a subscription started through checkout automatically converts to the paid plan shown at checkout.

My EOI may introduce other plans or change future pricing. A price change will not apply retrospectively to a completed billing period. We will give reasonable advance notice before a price change applies to a renewing subscription.

Paid subscriptions renew automatically for successive billing periods until cancelled. Subscription fees are charged in advance using the payment method provided through our payment processor.

The Club authorises My EOI and its payment processor to charge the applicable subscription fees and taxes when due. The Club must maintain accurate billing details and a valid payment method. My EOI does not store full payment-card details.

If payment is declined, overdue, reversed or disputed, My EOI may retry payment, notify the Club and, after a reasonable opportunity to resolve the issue, restrict or suspend paid Club features. The Club remains responsible for amounts properly incurred before cancellation or suspension.

Unless expressly stated otherwise at checkout, prices are in Australian dollars. The checkout or invoice will state the treatment of GST or other applicable taxes.

A Club may cancel its subscription at any time through the available billing portal or by contacting My EOI. Unless the checkout terms or applicable law require otherwise, cancellation takes effect at the end of the current paid billing period and the Club retains paid access until then.

We do not ordinarily provide a refund or credit for a change of mind, an unused part of a billing period or a failure to cancel before renewal. We will provide any refund, remedy or cancellation right required by the Australian Consumer Law or another applicable law, and may provide additional refunds at our discretion.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

My EOI aims to provide reliable Services but does not promise uninterrupted, error-free or permanently available access. Maintenance, updates, technical issues, third-party outages, security events and matters outside reasonable control may affect availability.

My EOI may improve, replace, add, remove or discontinue features. For a material reduction to a paid core feature during a current billing period, we will provide reasonable notice where practicable and any remedy required by law.

Clubs are responsible for maintaining their own operational contingency arrangements and exporting records they reasonably need, subject to privacy and access restrictions.

The Services rely on third parties for functions such as hosting, database services, authentication, payment processing, email delivery, analytics, monitoring and support. Current providers and relevant privacy information are described in our Privacy Policy or collection notices.

Third-party websites, Club forms and external services may have separate terms and privacy practices. My EOI is not responsible for a third party's service, content or conduct, but this does not limit any responsibility My EOI cannot lawfully exclude.

My EOI or its licensors own the Services, including the software, design, workflows, branding, documentation and other platform materials. Except for the limited right to use the Services under these Terms, no intellectual property rights are transferred to a User or Club.

Clubs and Users retain their rights in Club names, logos and other Content they lawfully provide. Personal information is not treated as property under these Terms and is handled under applicable privacy law and the Privacy Policy.

If you voluntarily provide product ideas or feedback, My EOI may use them without restriction or payment, provided that doing so does not identify you or use your confidential information contrary to these Terms or the Privacy Policy.

Each party must protect confidential information received from the other and use it only to perform or receive the Services. This obligation does not apply to information that is public through no breach, was lawfully known without restriction, is independently developed or is lawfully received from another source.

Confidential information may be disclosed to personnel and service providers who need it and are bound by appropriate obligations, or where disclosure is required by law. Where lawful and practicable, the disclosing party will be notified before a compelled disclosure.

Club Users must treat Applicant information, assessments, notes and communications as confidential and must not export, share or use them beyond an authorised Club purpose.

My EOI uses reasonable technical and organisational safeguards appropriate to the Services. No internet or storage system is completely secure, and My EOI does not guarantee that every incident can be prevented.

Clubs and Users must cooperate with reasonable security instructions and incident investigations. A Club must promptly notify My EOI of suspected unauthorised access, disclosure or loss involving the Services or Club Data.

My EOI will assess and respond to data incidents in accordance with applicable law and will coordinate with affected Clubs where their participation is reasonably required for investigation, notification or remediation.

My EOI may restrict or suspend access where reasonably necessary to:

• address a material or repeated breach of these Terms;
• protect a person, Club, the Services or Club Data from a security, privacy, safety or operational risk;
• comply with law, a court order or a lawful direction;
• respond to non-payment after reasonable notice; or
• investigate suspected fraud, misuse or unauthorised access.

Where appropriate, My EOI will give notice and a reasonable opportunity to remedy the issue before suspension or termination. Immediate action may be taken where delay could create material harm, legal exposure or a security risk.

A User may stop using the Services and may request account deletion using available account settings or by contacting My EOI. A Club may terminate a paid subscription by cancelling it in accordance with section 15.

Before a Club's access ends, the Club should export records it is lawfully entitled and required to retain. My EOI may provide a reasonable period or available tools for export, subject to account status, security, technical capability and the rights of Applicants and other parties.

After termination or account deletion, My EOI may delete, anonymise, restrict or retain information in accordance with the Privacy Policy, Club instructions, backup cycles, dispute and audit needs, and legal obligations. Termination does not require My EOI to delete information that it must retain or independently holds for a lawful platform purpose.

Sections concerning privacy, intellectual property, confidentiality, accrued payment obligations, liability, disputes and any provisions intended by their nature to continue will survive termination.

The Services are tools for administering EOI and related Club workflows. My EOI does not warrant or endorse:

• a Club, coach, Applicant, sporting program, trial or selection decision;
• the accuracy or completeness of information supplied by a Club or User;
• the availability, suitability, safety or quality of a Club activity; or
• any particular sporting, recruitment, participation or commercial outcome.

To the extent permitted by law, the Services are provided on an "as available" basis and implied terms are excluded. This section does not exclude any guarantee, warranty or condition that cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, breach of confidentiality or privacy obligations to the extent liability cannot lawfully be limited, or any other liability that cannot be excluded or limited by law.

Subject to the preceding paragraph and to the extent permitted by law:

• neither party is liable to the other for indirect, incidental, special or consequential loss, or loss of profit, revenue, opportunity, goodwill or anticipated savings, except to the extent such loss cannot lawfully be excluded;
• My EOI is not liable for a Club's sporting, trial, safeguarding, recruitment or selection decision, or for inaccurate or unauthorised information supplied by a Club or User; and
• My EOI's aggregate liability arising from the Services in any 12-month period is limited to the subscription fees paid or payable by the affected Club for the Services during the 12 months before the event giving rise to the claim.

Where the Australian Consumer Law permits My EOI to limit a remedy for failure to comply with a consumer guarantee, My EOI's liability is limited, at its option, to supplying the affected Services again or paying the reasonable cost of having them supplied again.

Each party must take reasonable steps to mitigate loss it suffers in connection with the Services.

To the extent permitted by law, a Club indemnifies My EOI against a third-party claim, loss or reasonable cost arising from the Club's unlawful form, Content, instruction, disclosure, sporting decision or use of Club Data, or a material breach of these Terms by the Club or its Club Users.

The indemnity is reduced to the extent the claim or loss was caused or contributed to by My EOI's breach, negligence or wrongful act. My EOI must promptly notify the Club of a claim, allow reasonable participation in its defence and not settle it in a way that admits fault by or imposes a non-financial obligation on the Club without consent.

A party raising a dispute should give written notice describing the issue and the outcome sought. The parties must use reasonable efforts to resolve the dispute in good faith.

If a business dispute is not resolved within 30 days, either party may propose mediation in New South Wales before commencing court proceedings. This does not prevent either party from seeking urgent interlocutory relief, recovering an undisputed debt or exercising a right or remedy under consumer or privacy law.

Applicants and other consumers may also use any complaint pathway described in the Privacy Policy or available under applicable consumer law.

My EOI may update these Terms to reflect changes to the Services, pricing, law, security, providers or business operations.

For a material change that adversely affects an existing User or paid Club, My EOI will provide reasonable advance notice by email, an in-product message or another appropriate method. A change may take effect sooner where reasonably necessary for law, security, fraud prevention or to address an urgent risk.

If a paid Club does not accept a material adverse change, it may cancel before the change takes effect. Continued use after the effective date constitutes acceptance of the updated Terms, but only to the extent permitted by law.

My EOI may give operational or legal notices through the Services, by email to the address connected to an account or Club, or by publishing a notice on the website where appropriate. Clubs and Users must keep their contact information current.

Notices to My EOI must be sent to the contact address in section 31 unless a different method is specified in a written agreement.

• These Terms, the incorporated policies, applicable checkout terms and any signed Club agreement form the agreement concerning the Services and replace prior discussions about the same subject.
• A failure or delay in exercising a right is not a waiver of that right.
• If a provision is invalid or unenforceable, it will be read down where possible and otherwise severed without affecting the remaining provisions.
• A Club may not transfer its agreement or account without My EOI's prior written consent, which will not be unreasonably withheld. My EOI may transfer its rights and obligations as part of a genuine restructure, financing or sale of the business, provided the transfer does not materially reduce a User's rights.
• Neither party is liable for delay or failure caused by events outside its reasonable control, except for payment obligations already due.

These Terms are governed by the laws of New South Wales, Australia.

Subject to section 26 and any non-excludable right to bring a claim elsewhere, the parties submit to the courts of New South Wales and courts entitled to hear appeals from them.

For questions about these Terms, contact:

richard@myeoi.co